Shipping and payment terms
This online shop is aimed at private individuals and business customers (commercial use). Errors and price changes reserved.
All prices and offers are subject to change without notice, in EURO, including the legal value added tax unless otherwise stated.
2. shipping costs
The products are sent by DHL Paket and can be checked by means of the tracking system. Within Germany a delivery to DHL Packstations is possible. A general shipping abroad is possible after consultation. Customs fees for a shipment outside the EU must be paid by the recipient. Delivery is ex works Neustetten. Costs for express shipping are always at the expense of the buyer.
Any transport damage must be reported to the transport company immediately after receipt of the goods and claims must be made.
Depending on the method of payment and transport route, the following shipping costs will be incurred:
Payment by cash on delivery:
Postal package + cash on delivery post: 9,99 Euro. From the post office a transmission fee of 2.00 Euro per package is additionally required locally.
Payment in advance/Paypal: 7,00 Euro
2.2. shipping costs abroad
The costs for shipping goods abroad depend on the route of transport and the weight of the shipment. The shipping costs will be communicated by the seller to the buyer in writing (letter or e-mail). Only after a written confirmation of the buyer, the goods will be shipped by the seller.
4. terms of payment
We accept the following payment options:
- Prepayment by bank transfer
- DHL cash on delivery (at extra charge)
- paydirekt (only for customers from Germany)
Please use the following bank details for your bank transfer to us when using the payment method "prepayment":
Account holder: Meine Formen GmbH
IBAN: EN71 6039 1310 0389 9370 02
Bank: Volksbank Herrenberg-Nagold-Rottenburg eG
Intended use: Your order number
The payment is due immediately after your order has been placed. Your ordered goods will be automatically reserved for you within 30 days. After this time, unpaid orders will be cancelled by us. You will be informed by e-mail.
5. delivery time
Delivery will be made as soon as possible. Usually within 2-5 working days after receipt of order or payment and after acceptance of the purchase offer on our part. If parts of the order are not in stock with us, you will be informed by us and receive a partial delivery of the goods in stock on request. Fixed dates are only valid after explicit confirmation.