Shipping and payment conditions
This online shop is aimed at private individuals and business customers (commercial requirements). Errors and price changes excepted.
All prices and offers are subject to change, in EURO, incl. statutory value added tax unless otherwise stated.
2. Shipping costs
The products are shipped by DHL parcel can be checked by tracking. Within Germany, delivery to DHL Packstations is possible. General shipping abroad is possible by arrangement. Customs duties for shipments outside the EU must be paid by the recipient. Delivery is ex works Neustetten. Costs for express delivery shall always be borne by the buyer. Any transport damage must be reported to the transport company and claimed immediately after receipt of the goods.
Depending on the method of payment and the transport route, the following shipping costs will be incurred:
2.1 Within Germany
Payment by cash on delivery:
Postal parcel + cash on delivery post: 9.99 euros. An additional transmission fee of 2.00 euros per parcel will be charged by the post office on site.
Payment in advance, invoice, Paypal and paydirekt/giropay: 7.00 euros. Shipping within Germany is free of charge if the value of goods exceeds 100 euros.
2.2 Shipping costs abroad
The costs for shipping goods abroad depend on the transport route and weight of the shipment. The seller will inform the buyer of the shipping costs in writing (letter or e-mail). The goods will only be dispatched by the seller after written confirmation by the buyer.
4. Terms of payment
We accept the following methods of payment:
- Prepayment by bank transfer
- DHL cash on delivery (extra charge)
- griopay/paydirekt (only for customers from Germany)
- Invoice (only after activation)
Please use the following bank details for the payment method "prepayment" for your transfer to us:
Account holder: Meine Formen GmbH
IBAN: DE71 6039 1310 0389 9370 02
Bank: Volksbank in der Region eG
Reason for payment: Your order number
Payment is due immediately after placing your order. Your ordered goods will automatically be reserved for you within 30 days. After this time, unpaid orders will be cancelled by us. You will be informed about this by e-mail.
5. Delivery time
Delivery will be made as soon as possible. As a rule, within 2-5 working days after receipt of the order or payment and after acceptance of the purchase offer on our part. If parts of the order are not in stock, you will be informed by us and will receive a partial delivery of the goods in stock on request. Fixed dates are only valid after express confirmation.