After placing your order, you will receive an email with your invoice. If you haven't received an email, please check your spam folder or contact us.

You can reach us via the contact form, by email at shop@schokoladenform.com, via Instagram, or by phone at +49 (0)7472 / 960 902 0.

Meine Formen GmbH is based in Neustetten, southern Germany. From there, we ship worldwide.

All our moulds are designed and manufactured in Germany.

Meine Formen GmbH is a mould manufacturer. We design and produce moulds for our webshop as well as custom designs upon customer request, even from just one mould.

We recommend hand washing for all our moulds. Silicone moulds are dishwasher safe. Plastic moulds made of PET or similar material are generally only suitable for hand washing. Please check the product details.

Our silicone moulds are made of food-grade or non-food silicone in professional quality, depending on the product. Our plastic moulds consist of PET unless otherwise stated. Please check the product details.

Yes, we produce custom moulds, even from just one piece. Send us an email or give us a call to discuss your project.

The delivery time for a custom order depends on the specifications, size, and desired delivery date. We start production only after order confirmation and design approval. We keep you updated throughout the process. Production usually takes about 10 working days.

We have no quantity limit and produce from just one mould.

You can pay by invoice (after approval), PayPal, Amazon Pay, advance payment, or cash on collection. Having trouble paying in our webshop? Contact us by email and we'll send you a separate invoice with a payment link. Bank transfer is also possible.